Legal

Terms.

Plain terms for using this site, the register, the Charter, and the ombudsman. By using them, you agree to what is set out below.

Last updated June 2026

About This Site

This website is run by the Dog Friendly Hotel Association, an independent, non-profit association. The register and the Charter are here to inform travellers. We are an information and standards service, not a booking agent or a travel company, and we do not take payment for stays.

The Register and the Charter

We list hotels we have assessed against the Charter and we work to keep each listing accurate. Even so, things change. Always confirm the details that matter to you, such as fees, deposits, and dog policies, directly with the hotel before you book. A listing is our honest assessment, not a guarantee of any particular stay.

Our Seal and Name

The DFHA name, seal, and Charter are ours. Member hotels may display the seal only while they are members in good standing, and only as we permit. No one else may copy or use them to imply membership or endorsement.

Copyright

All content on this site, including the text, the Charter, the register, the published reviews, the images, and the design, is © 2026 Dog Friendly Hotel Association unless stated otherwise. All rights reserved. You may not copy, republish, scrape, or reuse it for commercial purposes without our written permission. Reasonable personal use and brief quotation with clear attribution are welcome.

The Ombudsman

Our ombudsman mediates between dog owners and member hotels in good faith and free of charge. It offers a neutral path to resolution. It is not a court or a regulator, it does not give legal advice, and it cannot award compensation or force any outcome.

Links to Other Sites

The register links out to hotels' own websites. We are not responsible for the content, bookings, or privacy practices of any site we link to.

Liability

We provide this site and our services with reasonable care, but we cannot promise they are error-free or that any listing is complete. To the extent the law allows, we are not liable for losses arising from your use of the site or your dealings with a hotel.

Changes

We may update these terms from time to time. The current version always lives here, and material changes are published openly.

Contact

Questions about these terms? Email hello@dfha.org.